Frequently Asked Questions

1. System freezes on a reboot.
Reboot to Safe Mode.
Scan and remove any Spyware and Adware.
Restart system and log in to...
Categories: [Work Order Type==Maintenance Request]
Date Created: 08/14/2006      Last Modification Date: 08/21/2006

2. When connected to a Windows 2003 Server with Remote Desktop, local printer is not available.
To resolve this problem on a computer that is not running Windows Server 2003, force all ports (i...
Categories: [Work Order Type==Computer System]
Date Created: 08/11/2006      Last Modification Date: 09/11/2006

3. Having problems with laptop and remote Desktop.
Logged onto Remote Desktop and tried to use the printer (local printer). System locked up after trying to print and after restarting the laptop, it goes into safe mode.
Allow the laptop to boot to safe mode.
Open a program, which one does not matter, just anythi...
Categories: [Work Order Type==Computer System]
Date Created: 08/11/2006      Last Modification Date: 09/11/2006

4. Sonar starts normally but there is no sound when playing back and it will not record through the line or mic inputs.
Check that the input routing in Sonar is set to use the correct input card.
You can find thes...
Categories: [Work Order Type==Music / Midi Systems]
Date Created: 08/15/2006      Last Modification Date: 08/21/2006

5. Corporate Anti-Virus Client-server communication problems occur after repair or reinstallation of server.
Situation:
You reinstall a Symantec AntiVirus server or a Symantec Client Security server, ei...
Categories: [Work Order Type==Maintenance Request]
Date Created: 08/21/2006      Last Modification Date: 11/20/2006

6. Virus
Virus Writers Beware! - Sasser Worm Tipsters To Share $250,000

Although he damaged thous...
Categories: [Work Order Type==Maintenance Request]
Date Created: 08/21/2006      Last Modification Date: 08/21/2006

7. What is a JPEG?
Question: I hear people talk about JPEG files. I know they are pictures but what is JPEG?
Categories: [Work Order Type==Internet]
Date Created: 08/21/2006      Last Modification Date: 08/21/2006

8. What is a vCard?
The use of vCards (short for virtual business cards) is growing in popularity as a signature-line...
Categories: [Work Order Type==Internet]
Date Created: 08/21/2006      Last Modification Date: 09/24/2006

9. What is Extensible Authentication Protocol (EAP)?
What is Extensible Authentication Protocol (EAP)?

Extensible Authentication Protocol (E...
Categories: [Work Order Type==Networking / Wireless Networking]
Date Created: 11/03/2006      Last Modification Date: 11/03/2006

10. What is EAP-TTLS?
What is EAP-TTLS?

EAP stands for Extensible Authentication Protocol. The EAP-TTLS protoc...
Categories: [Work Order Type==Networking / Wireless Networking]
Date Created: 11/03/2006      Last Modification Date: 11/03/2006

11. What is EAP-MD5?
What is EAP-MD5?

EAP stands for Extensible Authentication Protocol. EAP-MD5 uses Messa...
Categories: [Work Order Type==Networking / Wireless Networking]
Date Created: 11/03/2006      Last Modification Date: 11/03/2006

12. What is PEAP?
What is PEAP?

PEAP stands for Protected Extensible Authentication Protocol.

I...
Categories: [Work Order Type==Networking / Wireless Networking]
Date Created: 11/03/2006      Last Modification Date: 11/03/2006

13. POP, SMTP, DNS Settings for SBC, ATT DSL, PonyExpress, StJoeLive
Mail Server (POP, SMTP) Settings

Incoming mail server: POP3
Incoming mail port #: 11...
Categories: [Work Order Type==Networking / Wireless Networking]
Date Created: 11/08/2006      Last Modification Date: 10/15/2008


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